To the entire staff at Heavenly Creatures,
We would like to thank you for once again making a difficult time more bearable for our family.
Your professional and caring approach in taking care of our much loved pet Baylee was faultless, and much appreciated.
The Brady Family
Thank you so much providing such a beautiful and memorable service for Sandy last Wednesday. Our family is so grateful that we could send her off in the best way possible.
Hope this message finds you well. Have been trying to write earlier, but every time I try to write, tears just filled up my eyes.
Same date last month, BobBob left us, our hearts were broke into pieces. We were not sure if we can stand the viewing at that time, but we are glad that we did. Thank you very very much for looking after BobBob for us those few days, and when we saw our beautiful Boy that one last time, we knew that he was treated very well, that gave us so much in comfort dealing with the saddest moment in our lives.
Thank you for your professional services during the very difficult and emotional time we had. You have everything set up so perfect while we didn't even know what to ask for at that circumstances.
It is very hard for us not to have BobBob around, we still miss our boy soo much, everything seems not right. But we are glad that we have our boy's last moment put in your hands. We have the chance to farewell our lovely boy, in which if we did not come for the viewing, we may regret more for the rest of our lives.
No words can express how much we miss our boy, and no words can express our appreciation to what you have done for us.
Big THANK YOU again to Dianne and team.
With warmest regards
Quinn and Joey
Quinn and Joey
We called you guys following the passing of our beloved Mossi on Friday. I have to say i was incredibly impressed with Shelley who came to our house and removed Mosi.
Shelley was so kind, considerate and had so much empathy for us and for Mosi. Shelley's comforting words and reassurances made the difficult letting go of Mosi so much easier, please convey to Shelley our sincere gratitude for all that she has done for us.
As promised Mosi is back with us in his favourite spot in the garden.
With regards and a big thank you
Sam and Bella
Sam and Bella Tinney
There is so much we need to thank you for. When our little boy was put to sleep we were in such a confused and emotional state, when told about your service by our vet, we had so many questions and concerns. After speaking to Daniel our concerns were immediately put at ease, and we decided to take up the option of being there to say our last good bye before the cremation of our little boy. It was important for us to be there for him because he was always there for us.
When we arrived, Daniel really took care of us, it was one of the hardest things we have ever had to do, but are eternally thankful we did and grateful for your service.
Your professionalism and assistance was appreciated very much, it gave us so much comfort to know we were in good hands.
Our little boy we know unequivocally is now back home with us resting in his beautiful urn in the warm afternoon sun, and cherish forever. Mojo is still a little lost without our little Chester but is getting a lot more attention from everyone.
So once again Thanks from Graham & Michelle Evans
Graham and Michelle Evans
Your service is truly special, we have had pets in the past and there was no services like what you are offering. I will be putting the word out there telling every pet owner I know about your company, I cannot recommend you enough.
Lucky was much more than a pet to us and were able to give her the finest goodbye we could. Thanks for all your patience and genuine care you displayed towards us and our sweet girl. We will miss Lucky terribly for many years to come, but your service made a huge difference. Glad to have her back home with us where she should be.
I want to thank you for the way in which you conducted the cremation of my loyal pet of 11 years, my Chinese Sharpei ,Angel.It was a very difficult day for me, but felt your sensitive approach to her service made things much easier.Knowing that she was treated well, right up until the very moment I was handed her ashes in the ceramic Urn which I now place on a shelf in my home.
I was given as much time as I needed before her cremation to say my final goodbyes, I was not rushed through this.
My Angel looked like an Angel when I kissed her face and patted her for the last time.
The entire process from conversing on the phone, to directions on how to get to the crematorium, to taking me through step by step with an empathetic approach was what made this very sad event so much easier to deal with.
I am touched that I was able to honor my beloved Angel with such a personalized service and know that I placed her in the best of care right through to the end.
Thank you with all my heart. I wouldn't hesitate in recommending you to any pet owner wishing to give their pet companion the service that they deserve after many years of love and loyalty.
I take comfort in knowing that wherever life takes me, I will take my Angel with me.
Thank you so much for helping me in my time of need. My poodle Mia was like my child & the understanding I received from Daniel was so comforting.I can't believe how quick I had her back. Words can not express how much I appreciate what you have all done for me & Mia. Lovely personal service. I am so happy that Heavenly Creatures looked after her for me. Thank you so much.